Urmila is an accomplished Psychologist, Certified Image Consultant, and Soft Skills Trainer with 15+ years of experience across IT, BFSI, retail, healthcare, education, and government sectors. Having empowered 200,000+ individuals in 100+ organizations, she specializes in executive presence, communication, leadership, and cross-cultural training. With a rich global background from her aviation career and advanced certifications in psychology, NLP, and PoSH, Urmila helps professionals build confidence, clarity, and impactful presence.